Hiring Salary Range: $ 88000 - 115000
Job Summary
The Incumbent is responsible for conducting thorough investigations of incidents and accidents, managing personal injury and property damage claims, coordinating with in-house counsel on legal strategy, ensuring regulatory compliance, and supporting the litigation process including mediation, negotiation, and settlement of all claims involving CN's business operations and assets.
Main Responsibilities
Investigate Incidents
- Conduct prompt, comprehensive investigations of incidents, accidents, and injuries at CN facilities and along rail corridors.
- Gather, document, and preserve evidence-including witness statements, photographs, surveillance footage, and physical evidence-to support claims evaluation and legal proceedings.
- Prepare detailed incident reports containing factual findings, liability assessments, and damage evaluations.
- Maintain organized, accurate claims files and documentation in compliance with record retention policies.
Claims Management and Advisory
- Manage the full lifecycle of personal injury and property damage claims from initial report through resolution.
- Evaluate claims exposure, establish appropriate reserves, and develop resolution strategies.
- Monitor claims inventory, track key milestones, and ensure timely progression of all matters.
Negotiations and Settlements
- Partner with in-house counsel to develop and execute legal defense strategies for claims and litigation matters.
- Provide investigation findings, liability analyses, and factual summaries to support legal assessments.
- Coordinate with external legal counsel when retained on complex or litigated matters.
- Settle legal claims for and against the company.
Prevention
- Collaborate with Operations, Safety, Human Resources, and other departments on incident response and prevention initiatives.
- Participate in root cause analysis and corrective action planning to prevent incident recurrence.
- Communicate claims trends and safety insights to leadership and cross-functional stakeholders.
Working Conditions
The position has irregular working conditions and can be performed indoors and outdoors in various types of weather and environmental conditions. The incumbent must be available to work shifts and weekends when necessary. The role requires being available on-call 24/7 to respond to scene investigations within the territory. The role involves managing priorities and delivering work within established timelines, with support from the team to ensure sustainable and effective workload management. The role requires occasional (20-30%) travel throughout the United States. The incumbent must pass pre-employment drug tests.Requirements
Experience
Investigations
- Minimum 3-5 years of experience in claims management, risk management, insurance, or a related legal field
- Demonstrated experience conducting investigations and managing claims to resolution
- Experience supporting litigation processes, including depositions, mediations, and settlement negotiations
- Candidates with an equivalent combination of education, training, and experience will be considered
Education/Certification/Designation
- Bachelor's Degree in Business, Risk Management, Insurance, Legal Studies, or a related field
- Valid Driver's Licence
- Candidates with equivalent practical experience, education, or training will be considered
Competencies
- We Care About Each Other
- We Strive for Excellence
- We Succeed Together
- We Lead Responsibly
- Compliance
- Stakeholder management
- Public speaking
- Conflict management
- Courage to act
Technical Skills/Knowledge
- Strong knowledge of Tort Law, including Federal Employer's Liability Act (FELA), Safety Appliance Act, Boiler Inspection Act, and related railroad liability statutes
- Knowledge of Microsoft Office (Word and Excel)
- Proficiency in claims management systems and legal case management software
- Understanding of litigation procedures, trial strategy, and alternative dispute resolution processes
- Knowledge of railroad operations, including operating rules, safety regulations, and FRA compliance requirements