Job Summary
This incumbent is responsible for the coordination and delivery of Information and Technology (Technology) projects. The incumbent oversees all aspects of assigned projects, including planning, scheduling, budgeting, resource allocation, risk management, stakeholder engagement, vendor coordination, governance, reporting, execution, control, closing, and transfer to core operations. The role sets deadlines, assigns responsibilities, monitors progress, summarizes project status, and prepares reports for senior management and steering committees.The incumbent builds and maintains effective working relationships with team members, vendors, business partners, clients, sponsors, product owners, and other departments involved in project delivery. The role leads multi-disciplinary teams using Waterfall, Agile, or hybrid delivery methodologies within the assigned project. Furthermore, the incumbent actively participates in the deployment and continuous improvement of project governance, standards, tools, and best practices to support successful delivery and business value realization.
Main Responsibilities
Project Delivery
- Coordinate and complete Technology projects or from initiation through closing and transfer to core operations team
- Define project scope, objectives, milestones, critical success factors, deliverables, timelines, resource requirements, dependencies, and success measures
- Develop, maintain, and manage integrated project plans using Microsoft Project Professional Server, Project Web App (PWA), and other required project management tools
- Lead project teams using Waterfall, Agile, or hybrid methodologies, ensuring that delivery activities remain aligned with approved scope, schedule, budget, quality expectations, and business objectives
- Monitor project progress, identify constraints, address risks and issues, and ensure corrective and preventive actions are clearly communicated and followed through
- Manage budgets, forecasts, and project financial information to align deliverables with expected business case benefits
- Ensure project deliverables are completed on time, within scope, within budget, and in accordance with CN standards and methodology
Governance, Risk Management and Stakeholder Engagement
- Apply project management best practices and follow the project delivery methodology, including planning, execution, control, closing, and transfer to core operations
- Identify project risks, issues, interdependencies, resource constraints, required decisions, and escalate matters appropriately
- Ensure project transparency through timely, accurate, and clear progress updates to senior management, sponsors, steering committees, and key stakeholders
- Prepare project reports, governance material, and status updates for management review.
- Support the preparation of impact analyses for scope, schedule, or budget changes and escalate to sponsors/steering committees. Collaborate effectively with business partners, Product Owners, clients, vendors, technical teams, and internal stakeholders to deliver projects according to plan
- Build and maintain strong working relationships across departments to support alignment, issue resolution, and delivery of expected outcomes
Project Standards, Continuous Improvement and Team Guidance
- Adhere to the deployment, adoption, and continuous improvement of project governance, delivery standards, tools, templates, and best practices
- Work closely with the Business and Product Owners to optimize Waterfall, Agile, and hybrid delivery practices within the team
- Promote disciplined project management practices, including documentation, risk and issue tracking, schedule management, governance preparation, and lessons learned
- Support the use of leading-edge technology and project delivery tools to improve transparency, collaboration, execution, and control
- Maintain flexibility during times of change and react to project adjustments or alterations promptly and efficiently while maintaining business value and respecting deadlines
- Contribute to a culture of accountability, collaboration, continuous improvement, and high-impact execution within the project team
Working Conditions
The role has standard working conditions in an office environment with a regular workweek from Monday to Friday and is eligible to participate in CN's hybrid work model. The candidate must be able to manage multiple priorities, work under pressure, meet tight deadlines, adapt to changing project requirements, and respond promptly and efficiently to project adjustments while maintaining business value and delivery commitments.
Experience
- Minimum 5 years of IT project management experience
- Experience leading large-scale or complex projects in Information and Technology environments
- Experience managing project scope, schedule, budget, resources, risks, issues, dependencies, governance, reporting, and stakeholder expectations
- Experience leading project teams using Waterfall, Agile, or hybrid delivery methodologies
- Experience preparing project reports, executive updates, governance material, and steering committee presentations
- Experience working with vendors, business partners, Product Owners, technical teams, and cross-functional stakeholders
- Experience in the transportation industry*
- Experience with Intermodal operations or supply chain processes*
- Candidates with an equivalent combination of education, training, and experience will be considered
- *Any requirement marked with (*) will be considered an asset (not mandatory)
Education/Certification/Designation
- Bachelor's Degree in Computer Science, Engineering, or Information Systems
- Project Management Professional (PMP) certification, Program Management Professional (PMP) certification*
- Scrum and Agile certification*
- Candidates with equivalent practical experience, education, or training will be considered
- *Any requirement marked with (*) will be considered an asset (not mandatory)
Competencies
- We Care About Each Other
- We Strive for Excellence
- We Succeed Together
- We Lead Responsibly
- Conflict management
- Stakeholder management
- Planning
- Listening
- Financial acumen
Technical Skills/Knowledge
- Knowledge of project management methodologies, governance practices, standards, tools, and best practices
- Knowledge of Waterfall, Agile, Scrum, and hybrid delivery methodologies
- Knowledge of project planning, scheduling, budget management, resource allocation, change management, risk management, issue management, dependency management, and benefit realization
- Knowledge of Microsoft Project Professional Server, Project Web App (PWA), Microsoft Excel, Microsoft Office, and Jira
- Knowledge of stakeholder and vendor management, negotiation practices, and executive reporting
- Knowledge of the transportation business and related Intermodal operational and supply chain processes*
- Comfortable implementing or supporting leading-edge technology
- Strong ability to communicate and enforce corrective and preventive actions
- Strong ability to communicate and lead project planning activities
- Well-developed communication skills with the ability to effectively communicate with senior leaders
- Proactive, organized, and able to manage competing priorities
- Fluently bilingual in English and French*
- *Any requirement marked with (*) will be considered an asset (not mandatory)