Job Description
The incumbent is responsible for supporting the evolution of CN's employee experience programs including CN's culture and contributes to priority enterprise programs such as onboarding and offboarding, recognition, service anniversaries, engagement surveys and retirement gifts, and internal and external awards. The incumbent works with HR and business stakeholders to support clear guidance, consistent program execution, and measurable experience improvements.
Employee Experience programs
Culture, values and recognition
Employee engagement
The role has standard working conditions in an office environment with a regular workweek from Monday to Friday and is eligible to participate in CN's hybrid work model. The role involves managing priorities and delivering work within established timelines, with support from the team to ensure sustainable and effective workload management. The role requires minimal travel (10%) within North America.
Employee experience, culture and engagement
*Any requirement marked with (*) will be considered an asset (not mandatory).
*Any requirement marked with (*) will be considered an asset (not mandatory).
*Any requirement marked with (*) will be considered an asset (not mandatory)
Senior Specialist Employee Experience-CA
Req Id:
1039
Job Location:
Montreal HQ - QC
Business Unit:
Human Resources & OHS
Highest Level Division:
People Strategy & Experience
Posting Start Date:
11/10/26
Posting End Date:
11/24/26
French/English Bilingual Requirement:
No
Hiring Salary Range: $ 89900 - 118000
This range represents the hiring range. Salaries are determined individually depending on skills and experience. You will also be eligible to an annual bonus, employee share investment program (ESIP), Pension, Benefits and other perks.
At CN, we are committed to our pursuit of excellence. We take pride in delivering work of the highest standard, continually innovating to shape the railroad of the future. As responsible railroaders, we make the right decisions every time, putting safety first, acting with unwavering integrity, and holding ourselves accountable for our actions. We believe in succeeding together—by fostering inclusivity and collaboration, we sustainably deliver exceptional results for our customers.
Join us today and get your career moving!
Job Summary
The incumbent is responsible for supporting the evolution of CN's employee experience programs including CN's culture and contributes to priority enterprise programs such as onboarding and offboarding, recognition, service anniversaries, engagement surveys and retirement gifts, and internal and external awards. The incumbent works with HR and business stakeholders to support clear guidance, consistent program execution, and measurable experience improvements.
Main Responsibilities
Employee Experience programs
- Coordinate functional execution for assigned programs, including planning, stakeholder follow-ups, requirements documentation, implementation readiness, and sustainment activities.
- Prepare and maintain clear program materials (scope, eligibility, roles, process, timelines, and employee/manager guidance) and support consistent employee-facing messaging in partnership with Corporate Communications.
- Track program effectiveness and experience outcomes using available data/feedback; and support the implementation of recommendations to improve the employee experience.
- Collaborate with cross-functional partners (e.g., People Analytics, Total Rewards, Talent Acquisition, HR Operations, Labour Relations, Corporate Communications) to support end-to-end experience alignment.
Culture, values and recognition
- Support the corporate recognition strategy and help enable functional recognition consistency through tools, standards, and guidance.
- Support integration of CN values into employee experience programs and recognition touchpoints; coordinate with stakeholders to reinforce values through practical behaviours and communications.
- Onboarding and Offboarding: Support the company-wide onboarding and offboarding strategy and help maintain a framework for functional onboarding/offboarding; document key steps, assets, and enablement for managers and HR.
- Service Anniversaries and Retirement Recognition: Coordinate service awards and retirement recognition activities; support clarity of eligibility, ordering/support processes including invoicing, and employee-facing guidance.
- Internal and External Awards: Coordinate or support award programs including timelines, nomination process support, stakeholder coordination, and communications alignment.
Employee engagement
- Support the planning, preparation and deployment of employee engagement and listening survey
- Support the coordination and preparation of events and initiatives contributing to employee engagement
- Support leadership and HR function engagement activities and communications
Working Conditions
The role has standard working conditions in an office environment with a regular workweek from Monday to Friday and is eligible to participate in CN's hybrid work model. The role involves managing priorities and delivering work within established timelines, with support from the team to ensure sustainable and effective workload management. The role requires minimal travel (10%) within North America.
Experience
Employee experience, culture and engagement
- Minimum 5 years' experience in employee experience, engagement and culture within a complex program or project
- Experience in Employee Experience, Culture and Engagement, HR program coordination, HR transformation, talent/engagement, change enablement, or related HR work.
- Experience supporting employee-facing programs, frameworks, processes, guidance, communications, or sustainment activities.
- Strong stakeholder coordination skills with the ability to work across functions and levels.
- Strong writing and facilitation support skills; ability to translate information into clear, practical guidance.
- Strong presentation support skills including the creation of PowerPoint presentations.
- Comfort working with data and feedback to support recommendations and measure outcomes.
- Candidates with an equivalent combination of education, training, and experience will be considered
*Any requirement marked with (*) will be considered an asset (not mandatory).
Education/Certification/Designation
- Bachelor's Degree in Organizational Behaviour, Management, Human Resources or similar field
- Candidates with equivalent practical experience, education, or training will be considered
*Any requirement marked with (*) will be considered an asset (not mandatory).
Competencies
- We Care About Each Other
- We Strive for Excellence
- We Succeed Together
- We Lead Responsibly
- Conveying the vision
- Planning
- Stakeholder management
- Influence
Technical Skills/Knowledge
- Advance proficiency in Microsoft Office (PowerPoint, Excel, Access)
- Fluently bilingual both written and verbal (English, French)*
- Solid understanding of the logistics and transportation industry*
*Any requirement marked with (*) will be considered an asset (not mandatory)
Additional Information (If Any)
About CN
CN is a premium railroad that sustainably generates value for our customers, shareholders, employees, and stakeholders with an unwavering commitment to safety and service. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. CN's network connects Canada’s Eastern and Western coasts with the U.S. South through an 18,800-mile rail network. CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN powers the North American economy and is committed to programs supporting social responsibility and environmental stewardship.
At CN, we are dedicated to building North America's safest, most inclusive and sustainable railroad, which includes reflecting the communities in which we operate. Research shows that candidates often don't apply unless they feel they fit the job posting at 100%. To all potential applicants, even if you don't meet every job requirement listed in a posting, we still encourage you to apply. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please get in touch with our team at cnrecruitment@cn.ca.
As an equal opportunity employer, qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law.
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