Job Description
The incumbent is responsible for acting as an expert on all key HR processes and overseeing the effective operation, governance, security, and continuous improvement of CN's HRIS ecosystem. The incumbent takes a lead role in collaborating with and influencing stakeholders in the development of new business processes and system configurations that leverage technology to improve efficiency, data integrity, and user experience. The role is accountable for the prioritization, planning, and delivery of HRIS enhancements and initiatives, oversees daily HRIS operations, manages relationships with Cloud Solutions providers, and acts as the primary point of contact for major system issues. The incumbent contributes to the evolution of CN's HR technology roadmap and ensures effective service delivery in support of HR and business objectives. The position leads a team of HRIS Analysts and HR System Administrators.
The role has standard working conditions in an office environment with a regular workweek from Monday to Friday and is eligible to participate in CN's hybrid work model. The role involves managing priorities and delivering work within established timelines, with support from the team to ensure sustainable and effective workload management and respond effectively to urgent system issues or escalations that may impact HR operations.
Human Resource Information System
*Any requirement marked with (*) will be considered an asset (not mandatory).
Manager HRIS
Req Id:
1427
Job Location:
Montreal - QC
Business Unit:
Human Resources & OHS
Highest Level Division:
People Services
Posting Start Date:
11/12/26
Posting End Date:
11/27/26
French/English Bilingual Requirement:
Yes
Hiring Salary Range: $ 110000 - 144000
This range represents the hiring range. Salaries are determined individually depending on skills and experience. You will also be eligible to an annual bonus, employee share investment program (ESIP), Pension, Benefits and other perks.
At CN, we are committed to our pursuit of excellence. We take pride in delivering work of the highest standard, continually innovating to shape the railroad of the future. As responsible railroaders, we make the right decisions every time, putting safety first, acting with unwavering integrity, and holding ourselves accountable for our actions. We believe in succeeding together—by fostering inclusivity and collaboration, we sustainably deliver exceptional results for our customers.
Join us today and get your career moving!
Job Summary
The incumbent is responsible for acting as an expert on all key HR processes and overseeing the effective operation, governance, security, and continuous improvement of CN's HRIS ecosystem. The incumbent takes a lead role in collaborating with and influencing stakeholders in the development of new business processes and system configurations that leverage technology to improve efficiency, data integrity, and user experience. The role is accountable for the prioritization, planning, and delivery of HRIS enhancements and initiatives, oversees daily HRIS operations, manages relationships with Cloud Solutions providers, and acts as the primary point of contact for major system issues. The incumbent contributes to the evolution of CN's HR technology roadmap and ensures effective service delivery in support of HR and business objectives. The position leads a team of HRIS Analysts and HR System Administrators.
Main Responsibilities
- Oversee daily operations of CN's HRIS.
- Act as the main point of contact for Cloud Solutions providers.
- Act as the main point of contact when there are major system issues and when escalation is needed internally or externally.
- Support the planning and delivery of business requirements.
- Monitor progress of various HRIS initiatives.
- Collaborate with Technology to ensure feeds and components are working properly.
- Ensure proper testing standards, guidelines, and testing methodology are in place for new pieces and release deployment.
- Ensure governance of processes is maintained, including all data integration points.
- Oversee the development of dashboard updates and custom reports.
- Lead a team of HRIS Analysts and HR System Administrators.
- Participate in recruitment, onboarding, talent review, goal-setting, and career development activities.
Working Conditions
The role has standard working conditions in an office environment with a regular workweek from Monday to Friday and is eligible to participate in CN's hybrid work model. The role involves managing priorities and delivering work within established timelines, with support from the team to ensure sustainable and effective workload management and respond effectively to urgent system issues or escalations that may impact HR operations.
Experience
Human Resource Information System
- Minimum 7 years of experience in HRIS management, or equivalent.
- Experience with the implementation, support and continuous improvement of HRIS solutions, or equivalent
- Experience in change management, including supporting adoption of new processes and technologies.
- Experience managing, coaching, and developing a team dispersed over different geographic locations
- Experience connecting the dots between HR processes, technology initiatives, integrations, and business priorities.
- Experience with ITSM (IT Service Management) governance and implementation
- Candidates with an equivalent combination of education, training, and experience will be considered.
Education/Certification/Designation
- Bachelor's Degree in Computer Science, Business Administration, or equivalent.
- Candidates with equivalent practical experience, education, or training will be considered.
Competencies
- We Care About Each Other
- We Strive for Excellence
- We Succeed Together
- We Lead Responsibly
- Vision and strategic thinking
- Impactful and inclusive leadership
- Performance and value delivery
- Empowerment and talent development
- Strategic communication and influence
- Managerial courage and decisiveness
- Conveying the vision
- Compliance
- Support
- Influence
- Delegation
Technical Skills/Knowledge
- Expert knowledge of end-to-end HR processes and functional workflows across the employee lifecycle, including talent acquisition, core HR, performance management, learning, compensation, benefits, payroll, and talent management.
- Experience developing and executing HR technology strategies, roadmaps, and multi-year transformation initiatives aligned with business objectives.
- Strong knowledge of HRIS platforms, including system architecture, configuration, integrations, security, and reporting capabilities.
- Experience leading cross-functional HR technology projects and programs in complex organizational environments.
- Knowledge of project management principles and Agile methodologies.*
- Experience assessing, governing, and implementing process optimization and automation opportunities, including AI-enabled solutions, workflows, integrations, and self-service capabilities.
- Advanced analytical and problem-solving skills with the ability to evaluate complex business requirements and translate them into scalable, sustainable HR technology solutions.
- Strong knowledge of HR data management, data governance, auditing, privacy, compliance, and data quality practices.
- Experience establishing governance frameworks, standards, and controls for HR systems, processes, and data.
- Experience managing HR technology vendors, consulting partners, contracts, service levels, and system roadmaps.
- Experience developing business cases, assessing technology investments, and measuring return on investment (ROI) and business outcomes.
- Experience overseeing system implementations, releases, enhancements, testing strategies, and change deployment activities.
- Experience leading stakeholder engagement across HR, Payroll, Finance, IT, Legal, and business functions to align technology solutions with organizational priorities.
- Strong change management and organizational adoption capabilities, including communication, training, and executive engagement strategies.
- Experience leading, coaching, and developing high-performing HRIS or HR technology teams.
- Advanced proficiency in Microsoft 365 applications, including Excel, PowerPoint, Word, Teams, and SharePoint.
- Excellent communication, influencing, negotiation, and presentation skills, with the ability to engage effectively at all levels of the organization, including senior leadership.
- Demonstrated ability to prioritize competing initiatives, manage resources, and deliver results in a fast-paced environment.
- Consistently promotes and adheres to safety, information security, privacy, regulatory compliance, and ESG requirements.
- Knowledge of the rail transportation, logistics, or other operationally complex industries.*
- Fluency in English.
- Proficiency in French.*
*Any requirement marked with (*) will be considered an asset (not mandatory).
Additional Information (If Any)
About CN
CN is a premium railroad that sustainably generates value for our customers, shareholders, employees, and stakeholders with an unwavering commitment to safety and service. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. CN's network connects Canada’s Eastern and Western coasts with the U.S. South through an 18,800-mile rail network. CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN powers the North American economy and is committed to programs supporting social responsibility and environmental stewardship.
At CN, we are dedicated to building North America's safest, most inclusive and sustainable railroad, which includes reflecting the communities in which we operate. Research shows that candidates often don't apply unless they feel they fit the job posting at 100%. To all potential applicants, even if you don't meet every job requirement listed in a posting, we still encourage you to apply. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please get in touch with our team at cnrecruitment@cn.ca.
As an equal opportunity employer, qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law.
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