Job Description
The role is responsible for integrating various technologies into the CN Information and Technology (Technology) systems. The role is accountable for producing detailed designs, defining test plans, executing tests, deploying the technology, enabling the support team, and providing third-level support as required. Furthermore, the incumbent extends and evolves CN's network, platforms, and systems in answer to new business requirements. The role may specialize in a particular technology domain, such as onboard systems, GIS, telecommunications, business portfolios or enterprise systems for example.
Design and Implementation
Testing and Documentation
Engagement and Collaboration
The role has standard working conditions in an office environment with a regular workweek from Monday to Friday and is eligible to participate in CN's hybrid work model. The role involves managing priorities and delivering work within established timelines, with support from the team to ensure sustainable and effective workload management. The role requires occasional business travel in accordance with CN's policy for meetings with suppliers and to visit field sites for deployment activities.
*Any requirement marked with (*) will be considered an asset (not mandatory)
*Any requirement marked with (*) will be considered an asset (not mandatory)
Analyst, Solution Management
Req Id:
741
Job Location:
Edmonton - AB
Business Unit:
Technology
Highest Level Division:
Operational Technology
Posting Start Date:
9/20/26
Posting End Date:
09/26/26 11:59 EDT
French/English Bilingual Requirement:
No
Hiring Salary Range: $ 74200 - 97000
This range represents the hiring range. Salaries are determined individually depending on skills and experience. You will also be eligible to an annual bonus, employee share investment program (ESIP), Pension, Benefits and other perks.
At CN, we are committed to our pursuit of excellence. We take pride in delivering work of the highest standard, continually innovating to shape the railroad of the future. As responsible railroaders, we make the right decisions every time, putting safety first, acting with unwavering integrity, and holding ourselves accountable for our actions. We believe in succeeding together—by fostering inclusivity and collaboration, we sustainably deliver exceptional results for our customers.
Join us today and get your career moving!
Job Summary
The role is responsible for integrating various technologies into the CN Information and Technology (Technology) systems. The role is accountable for producing detailed designs, defining test plans, executing tests, deploying the technology, enabling the support team, and providing third-level support as required. Furthermore, the incumbent extends and evolves CN's network, platforms, and systems in answer to new business requirements. The role may specialize in a particular technology domain, such as onboard systems, GIS, telecommunications, business portfolios or enterprise systems for example.
Main Responsibilities
Design and Implementation
- Create detailed solution designs and document lab test results.
- Ensure that designed solutions adhere to all CN requirements.
- Provide guidance on required deployment activities and implementation tasks.
- Define, estimate, and communicate integration activities to Project Managers and stakeholders.
- Follow Change Control and Release Management processes while executing cutover plans.
- Collaborate with project teams to identify integration dependencies, risks, and mitigation strategies.
Testing and Documentation
- Develop comprehensive testing strategies for proposed solutions.
- Create detailed test plans and document test results for newly defined solutions.
- Conduct automated and manual lab testing and accurately record results.
- Preconfigure, test, and validate all infrastructure required for deployment, while documenting outcomes and maintaining test records.
- Facilitate a seamless transition from Core to Operations by updating documentation, supporting system integration activities, and delivering training materials and presentations that enable operational readiness and long-term supportability.
- Identify, document, and communicate defects to internal stakeholders and external suppliers for resolution.
- Investigate defects through root-cause analysis and recommend remediation solutions.
- Create and maintain technical documentation for deployed solutions.
- Support Assessment and Qualification (AandQ) activities by providing labor and material estimates in response to operational requests.
- Apply and ensure compliance with CN Technology standards, including Security, Architecture, and Project Delivery Methodologies (Waterfall and Agile).
Engagement and Collaboration
- Engage with project teams to review and validate requirements.
- Mentor and support fellow integrators by helping resolve issues and proactively addressing potential risks.
- Collaborate with external providers and business stakeholders to evaluate technical issues, assess impacts, and identify effective solutions.
- Partner with Project Managers during planning phases to identify integration activities, dependencies, risks, and mitigation plans.
- Communicate deployment plans and outcomes effectively to Operational Support teams.
- Coordinate and support the execution of testing campaigns with cross-functional Technology teams.
Working Conditions
The role has standard working conditions in an office environment with a regular workweek from Monday to Friday and is eligible to participate in CN's hybrid work model. The role involves managing priorities and delivering work within established timelines, with support from the team to ensure sustainable and effective workload management. The role requires occasional business travel in accordance with CN's policy for meetings with suppliers and to visit field sites for deployment activities.
Experience
- Minimum 1 year of overall work experience
- Proven experience delivering technology projects involving complex hardware/software systems and advanced telecommunications technologies
- Proven experience in designing and developing test automation solutions
- Provent experience in solution integration
- Experience using Azure DevOps or similar lifecycle management tool *
- Previous railroad experience*
- Previous experience in system engineering context *
- Experience using AI-assisted tools and analytics to support system integration, validation, testing, and troubleshooting activities.
- Candidates with an equivalent combination of education, training, and experience will be considered
*Any requirement marked with (*) will be considered an asset (not mandatory)
Education/Certification/Designation
- Bachelor's Degree in Computer Engineering, Electrical Engineering, Computer Science or equivalent work experience
- Technical Certifications*
- Candidates with equivalent practical experience, education, or training will be considered
*Any requirement marked with (*) will be considered an asset (not mandatory)
Competencies
- We Care About Each Other
- We Strive for Excellence
- We Succeed Together
- We Lead Responsibly
- Compliance
- Customer service
- AI Literacy and data orientation
- High Impact Execution
- Process optimization
Technical Skills/Knowledge
- Very good knowledge delivering complex technology projects involving multiple parties
- Very good knowledge of systems engineering
- Very good knowledge in agile and waterfall project delivery methodologies
- Very good IT security knowledge and awareness
- A foundation in software development
- Very good communication and presentation skills
- Very good technical documentation skills
- Knowledge of Microsoft Office (Word, Excel, PowerPoint, Visio)
Additional Information (If Any)
About CN
CN is a premium railroad that sustainably generates value for our customers, shareholders, employees, and stakeholders with an unwavering commitment to safety and service. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. CN's network connects Canada’s Eastern and Western coasts with the U.S. South through an 18,800-mile rail network. CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN powers the North American economy and is committed to programs supporting social responsibility and environmental stewardship.
At CN, we are dedicated to building North America's safest, most inclusive and sustainable railroad, which includes reflecting the communities in which we operate. Research shows that candidates often don't apply unless they feel they fit the job posting at 100%. To all potential applicants, even if you don't meet every job requirement listed in a posting, we still encourage you to apply. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please get in touch with our team at cnrecruitment@cn.ca.
As an equal opportunity employer, qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law.
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